FAQ

Are you curious about common questions related to our products/services? Here are some answers to frequently asked questions:

What services do you offer?

We offer a multitude of services, including the following: Embroidery; Screen Printing; Heat Transferring; Leather Patches; Laser Engraving; Vinyl Decals; Digital Printing; Plaques & Awards; Banners; Posters; signs; Stickers; and Promotional Products.

Is there a minimum quantity for orders?

No, we do not have a minimum quantity. However, price breaks are a possibility depending on the item and the quantity you are ordering (E.g. If you order 1-4 hats you will pay more per hat than if you order 5 or more hats).

Will you send me proofs?

Yes! We will send proofs for any order that is not a repeat order to make sure you are happy with the product and design.

What is your expected turn around time?

Our turnaround time is typically 7-10 days after proofs have been approved. Keep in mind, our turnaround time is dependent on our current workload and can vary from week to week.

Can you do rush orders?

Yes, we do lots of rush orders and would be more than happy to help you.

Can I order samples before placing an order?

Yes, we want you to be happy with the items/products you are buying! If you are hesitant about placing an order before seeing an item, let us know you would like a sample.

Can I bring in my own items for decoration?

Yes, while we prefer you order the products through us, we can put decorations on items you bring in. Not including hats! If you are wanting a decoration added to a hat, it must be purchased from us. 

Do you have a design fee or additional fees?

Yes, design fees will vary depending on the complexity and time it takes to create the design. Other additional fees include digitizing fees, vectorizing fees, setup fees and/or shipping fees. Any additional or design fees will only be charged if applicable!